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January 2, 2020

To Our Valued Customer,

First and foremost, we want to thank you for your business and partnership in 2019. We hope that we have met all your expectations and more as we look forward to building a better relationship with you in 2020 by enhancing more product lines and services to better support you from a business owner, parts buyer, and technician standpoint.

While we strive to maintain our internal and external cost from our suppliers wherever possible it is unforeseeable that we pass along the cost to you in the form of a price increase. The main drivers behind this are raw materials including aluminum, packaging material, rising labor cost, and government-imposed tariffs.

The majority of the increase will be 1.81% across the board, with an exception of some product lines carrying a higher percentage as a result of the manufacturer's increase for us to remain in line with the OEM suggested list price. The increase will be implemented on February 17, 2020. Upon the increase, new price books will become available at that time and all other price lists will be superseded. To download a new price book log onto your account at Click my account > Download Price List, from there the price list will generate and send to the registered online email address. Don’t have an online account? Click here for instructions on how to sign up. Please contact our Customer Service Team or Sales Representative for additional help.

As we approach 2020 be on the lookout for our new website, which will have a new technical hub, webinars, increased training classes including AAADM and much more.

We appreciate your continued business and support and wish you all the best in the new year.


Matt Lucas
Vice President of Sales and Customer Relations
Door Controls USA
800-437-3667 (p) | 800-356-8858 (f) |